About Pacific Audiology Group

We are reshaping the landscape of hearing care education. Our independent training programs are meticulously crafted in collaboration with experts, emphasizing skill expansion and innovative practices. Alongside these, our groundbreaking approach to continuing education features free expert-led micro-courses, a mix of independent and industry content, seamlessly combined with professional communities, industry updates, and exclusive offers. Best of all, this resource is available at no cost to the user, thanks to our ad-supported model. Meet the passionate team behind this vision!

Our Founders

Behind Pacific Audiology Group stands Kris and Amy, each bringing a wealth of experience and passion to the table.

Together, Kris’s business acumen and Amy’s educational drive coalesced to form Pacific Audiology Group — an institution built on firsthand experiences, innovative thinking, and an unyielding commitment to uplift the hearing care community. Join them on this transformative journey, where every step is geared towards fostering innovation, mentorship, and growth.

Kris Hewitt
Registered Hearing Instrument Practitioner

I have a multifaceted background spanning wholesale, training, and most notably, private practice ownership. Before selling my practice and joining Amy to co-found Pacific Audiology Group, I worked for Demant (Oticon) as a Business Development Manager and, before this, in a training role with Siemens Hearing. After working in wholesale for a number of years, I purchased and transformed a private practice — overseeing a full renovation, re-brand, and a transition to a state-of-the-art digital and paperless database. I enjoy teaching and mentoring others, and I have a keen sense for the business aspects of hearing healthcare.

Amy Trusler, AuD
Doctor of Audiology

My roots lie in Squamish, British Columbia, Canada, where I previously owned and operated my private hearing care practice. A big focus of my practice was working with First Nations communities, where I implemented a rural audiology care program. I also mentored other hearing care professionals and delivering lectures and presentations in the community. After selling my practice in 2019, I was drawn toward continuing education in hearing healthcare, with a focus on online and on-demand e-learning.

Course Experts

The realm of continuing professional development in audiology is often dominated by product-driven educational content. Our training programs stand apart in their authenticity and independence. Each course is meticulously crafted in partnership with a renowned subject expert, ensuring a deep dive into specific topics. Delve deeper and meet our esteemed team of course specialists below!

Earmold Impressions Course Expert

Jocelyn Romano
Registered Hearing Instrument Practitioner (CSHBC)
Earmold Impressions Course Contributor

With years of experience as an administrative manager and as support personnel, Jocelyn is passionate about the important role support personnel play in a business’ success. She believes in training them so they can confidently provide the highest level of client service. Jocelyn works in a busy private practice as a registered hearing instrument practitioner, and she is a valued member of our course contributor team.  

Cerumen Management Course Expert

Daniel Paccioretti, M.Sc.
Registered Audiologist, Registered Hearing Instrument Practitioner, Certified in Cerumen Management (CSHBC)
Cerumen Management Course Contributor

Dan has more than 40 years of experience as an audiologist, educator, and researcher. He has worked in hospitals, public health clinics, education, and the hearing aid manufacturing industry. Dan has conducted and published research and is consulted on international policy. After retiring from the wholesale side, Dan joined Pacific Audiology Group as a consultant and helped launch our cerumen management training program.

Social Media Course Expert

Susan Flynn, M.Sc.
Registered Audiologist, Registered Hearing Instrument Practitioner (CSHBC)
Social Media Course Contributor

Susan is a practising audiologist and works as the manager of clinical operations and training at the Wavefront Centre for Communication Accessibility and as a freelance content creator. Susan has further education and experience in social media management, search engine marketing and writing for content marketing and works with such clients as Diatec Canada, e3 Diagnostics and Pacific Audiology Group.