Fundamentals of Motivational Interviewing
Grow your practice and treat more patients!
$399 USD
24/7 Access for 6 Months
Certificate Awarded
Knowledge Tests
Self-Paced Learning
What motivates YOU to come to work each day?
- Helping people hear loved ones?
- Improving patient lives?
- Supporting yourself financially?
- Providing a service people are satisfied with?
Are you ready to improve your ability to meet your goals?
Counselling is a central part of hearing care, and all health care. Until very recently, the hearing care industry has been missing a powerful tool that other healthcare professionals have been using for years – Motivational Interviewing! Instead of telling patients what WE recommend they do, motivational interviewing supports patients to work through their ambivalence about managing and or treating their hearing loss.
Would you like to significantly improve your performance?
In our field, less than 50% of patients who would benefit from treatment proceed with it. This is a staggeringly low statistic. A part of the problem is our top-down approach to providing advice and medical information. How would you like to improve this statistic?
This 6-week program will challenge and hopefully change the way you think about communication in hearing care, while at the same time improving your caseload’s conversion rate and return for credit rate in an ethical, patient-centred manner.
Course Syllabus
Fundamentals of Motivational Interviewing contains six modules that include a video lesson plus readings and assignments. The recommended pace is to complete one module per week.
Week 1: The 4 stages of MI: Engaging, Evoking, Focusing, Planning
Learn the foundational beliefs that make up the MI spirit and the reasoning behind the 4 core activities that take place in this patient centered counseling style.
Week 2: Engaging The Patient
12 Roadblocks to Effective Listening
In this week we learn how to get out of our way, so the patient can express themselves and play an active role in the appointment.
Week 3: Evoking, Building MI Skills & OARS
Learn how to use reflections, open-ended questions, affirmations and summaries to maintain your patient’s motivation and confidence to take action against their hearing loss.
Week 4: Making Recommendations
Learn how and when to provide the patient with information on hearing loss, thier hearing ability and hearing aids so it is well received. Discover how to carefully deliver recommendations in a way that does not make the patient become passive in their hearing care.
Week 5: When to Plan and Maintaining Action
How do you know when your patient is ready to take action? When is it safe to transition the conversation towards aids? Learn the answers to these difficult questions in this week’s module as we explore commitment talk.
Week 6: Tying it all together, Patient Centered Counselling
We wrap up this course by zooming out to look at the big picture: How do we use MI ethically? And what sort of challenges can we expect when implementing this in our practice?
Meet Bobbi-Jo
Bobbi-Jo Marlatt is a dedicated hearing care professional with a personal connection to the industry. Growing up with a genetic hearing impairment and a profoundly deaf mother, she has a deep understanding of the challenges faced by individuals with hearing loss.
With a BA in Psychology and a Master of Applied Health Sciences, Bobbi-Jo is a skilled Hearing Instrument Specialist (H.I.S.). She is currently pursuing a Master of Education and is a Professor at Humber Polytechnic. Her passion for hearing care extends beyond her clinical work, as she also serves on the Board of Directors for A.H.I.P.
Her journey into Motivational Interviewing began at Western University, where she was profoundly influenced by a course on the topic. Recognizing the potential of this approach in hearing healthcare, she has spent years researching how to implement motivational interviewing techniques into practice.
When she’s not working, Bobbi-Jo enjoys spending time with her family, including her spouse and two sons, often at their cottage or in the backyard.
Program Highlights
Scaffolded Training
We move through the materials at your own pace, but also ensuring you move through them in a logical order that allows you to continue to build your skills.
Video Theory
NO SLIDESHOWS! Every week participants watch a 30-minute MI theory video focusing on building components of MI in hearing care.
Quiz
At the end of each module, a quiz must be passed to unlock the next day’s module. These assessments have been shown to help cement information retention.
Journaling Activity
Each week participants are assigned at a journaling activity to reflect on the information they have learned and integrate it into daily practice.
Recommended Readings
For your staff to excel and feel supported they need our training materials on hand when they are starting their job. That is why we provide templates and encourage customization of them from the homework answers, turning them into clinic SOPs.
Community
Course participants are invited to join an online community focused on implimenting MI into hearing healthcare.
FAQs
Who is this program for?
This training program is for hearing care professionals wanting to improve their conversion to treatment rates.
What if I want to train more than one person?
You can purchase multiple licenses, and we will reach out to gather each participant’s information. For groups of three or more, please contact info@pacificaudiologygroup.com for group rates.
Can my staff only complete one section per week?
This is our recommendation to blend theory with work experience, but the program can be accelerated and completed quicker if that is neccessary for you or your team.